The company will refund once the customer shows or claims or submits the payment receipt and relevant documents. Refunds will not be made without proper proof.
- Please ask for a refund and contact us on our Facebook page https://www.facebook.com/rosobana.
- Please explain your problem with the correct information.
- Card payment will require 7 working days to be refunded.
Cancellation Policy:
If you wish to cancel your orders, you must do so within 6 hours of placing your order. Once orders are shipped, they cannot be canceled.